Glass Casa Management


GLASS CASA specializes in delivering across the board end-to-end Vacation Rental Management services optimized to boost rental income and offer an elevated guest experience


GLASS CASA specializes in delivering across the board end-to-end Vacation Rental Management services optimized to boost rental income and offer an elevated guest experience


Professional Vacation Rental Management

With the vision to transform the rental management landscape, Kim and Randy Bacik originally founded Royal Shell Vacations on Sanibel and Captiva Islands in 1995. And was grown into an extensive network of 2200 properties stretching from Naples Florida, to Highlands and Cashiers North Carolina. Royal Shell was founded in the early years of vacation rentals before the industry became as popular as it is today. Nevertheless, much of what Kim and Randy pioneered has become the standard in vacation rentals today.

GLASS CASA was established to serve our owners and guests within the Emerald Coast area, which has witnessed rapid growth as one of the most sought-after family destinations within the State of Florida.

More Bookings. Higher Profits. ZERO Stress That’s Our Promise To You!

Years in Business
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Guest Satisfaction Rate
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Repeat Guests
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Glass Casa Service Pillars

From delivering an unforgettable guest experience to optimizing property listings on leading online rental platforms, we will take on the responsibility of the entire Vacation Rental Management process. This includes in-depth administrative supervision, day-to-day operational management, and deploying state-of-the-art technology to maximize bookings. Here is a look at our core services:

24/7 Guest Support

Glass Casa has trained guest services staff to take late-night calls from guests. Guests will have 24/7 access to a full-service after-hours team that will ensure a seamless and unmatched vacation experience.

Seamless Reservation Management

Leveraging a robust reservation software, we have optimized our workflows for quick, real-time communication via chat, text, email, or call – enabling guests to book a property with ease!

Thorough Housekeeping

From replacing linens to replenishing toiletries, our inspection team will conduct an extensive property inspection before every guest check-in and immediately after their departure.

High-Definition Photography

From a beach-facing balcony to spacious bedrooms, we will make sure to highlight the very best of what your property offers with a team of top-tier professional photographers.

Executive Linen Service

Glass Casa operates our own commercial linen plant with state-of-the-art equipment. Using our own linen plant allows us superior quality control. We discuss this more in depth in our FAQ.

Concierge Services

Glass Casa goes beyond just facilitating check-ins. In addition to our VIP Perks, We also provide guests with personalized recommendations for local attractions, restaurants, and activities.

Our Mission

To create a stress-free experience for property owners by handling each aspect of the vacation rental process. Our goal is to optimize the performance of their properties so they experience elevated rental income with the minimum amount of stress.

Getting Started

Getting Started Is As Easy As Snapping Your Fingers

Our 4-step onboarding processing has been designed to get your property live as soon as possible so you can hit the ground running.

Step 1: Consultation

Our experts will walk you through the menu of Glass Casa services and evaluate your property’s potential rental income.

Step 2: Management Agreement

We will review our contractual details with you. Once you are satisfied we will proceed to signing a management agreement.

Step 3: Inspection & Preparation

Then our trained staff will prepare your property for guest arrivals. We set up all of the safety, security and comfort features. We also ensure that Florida vacation rental laws are in compliance.

Step 4: You Go Live

We have drafted a compelling description of your property, the professional photos have been taken, our staff has readied your property with our Glass Casa extras, linens and final touches are completed and we go live.


Glass Casa employees the services of a professional marketing agency that we work with on a weekly basis. That along with agreements with numerous online travel partners, we get your property noticed. Through our efforts and hands-on daily accounting of reservation activity we are able to adjust our marketing on the fly and are always looking at the next opportunity. By the 3rd year, many of our properties enjoy up to a 60% repeat clientele.



For almost 3 decades, the leadership of GLASS CASA has been empowering rental property owners to amplify their reach, deliver a flawless guest experience, and most importantly, attain strong revenue growth. We are supremely confident we can help you achieve the same.

Tom and Susan H

We have owned our condo since 2001 and are the original owners! We have had several Property Managers over the past 22 years. For a number of years we were with Destin Palms and approximately 2 years ago Glass Casa purchased the business from Destin Palms and implemented many new and progressive concepts for property management. What has impressed us with Glass Casa is their business like approach, owner focus, renter focus and attention to detail. Their on-site/on-call maintenance department is very responsive and knowledgeable of the inter-workings of the Majestic Sun units. Many of the managers and staff were retained by Glass Casa giving a smoother transition. We especially love working the Heather Reagan as Director of Owner Services. We are very pleased with Glass Casa and would highly recommend them as your Property Manager

Alan and Cindy V

We have been very satisfied to have Glass Casa as our management company for the last 4 years. The staff is so attentive to their owners, the owners’ units and the guests who rent our condo. Having Glass Casa main office on-site at Majestic Sun is an advantage for our guests in case an issue arises. Our condo is always nice and clean when we arrive, which is what our guests also expect. We enjoy the additional services that we as owners receive. The benefit of renting a golf cart at a greatly reduced price, the free shuttle service to and from the airport via Explorie, rental bikes, discount golf and many more amenities. We definitely are happy with how well Glass Casa and their staff treat their owners and have recommended Glass Casa as a great management company to many other owners of properties on the Emerald Coast.

Cate U

Glass Casa has been our Property Management company for our Sandpiper Cove condo in Destin, Florida for a number of years. They have been an absolute pleasure to work with. Kristi Rouan has been our direct contact providing us with exceptional personal attention, immediate availability and attention to detail, and always a timely response to any issues that arise. Our direct maintenance contact, Jason, has been a lifesaver in many situations and we could not run our vacation rental without the help of the entire team. We have been through a few property management companies over the last 10 years and Glass Casa has far and above exceeded our expectations.

John B

We’ve been collaborating with Glass Casa for the past 3 years. Our experience has been nothing short of outstanding! They have kept our property in pristine condition and the guests have been extremely happy. They’ll take care of everything – you can literally sit back, relax and watch your rental revenue grow!

We Invite You To A Discovery Call To Find Out More About Glass Casa

We welcome your introductory call with the goal of developing a personal understanding of your property, along with your immediate and long-term business objectives. Then together, we will develop an actionable plan that will enable you to realize measurable revenue growth from your vacation property.